Participative Management MCQs
Participative Management – MCQs
Section - 1
1. Which of the following cannot be categorized as the main
aim of works committees?
a) Giving greater participation to workers
b) Providing better opportunities
outside the organisation
c) Generating cooperative atmosphere for negotiation between
parties
d) Ensuring close interaction between labour and management
2. Which of the following does not come under three tier
adjudication machinery framed under the Industrial Disputes Act, 1947?
a) Labour Court
b) Works Committees
c) Industrial Tribunal
d) National Tribunal
3. By which of the following methods worker’s participation
can take place in management?
a) Staff or work councils
b) Board level participation
c) Joint councils and committees
d) All of the above
4. Which of the following are the main implications
summarized by ILO in regard to worker’s participation in management?
a) Workers are also creative and have innovative ideas
b) Workers are capable enough to give rational and logical
justifications provided they are well aware and well informed
c) Both ‘a’ and ‘b’
d) Neither ‘a’ nor ‘b’
5. The main objectives of worker’s participation in
management, according to Gosep are
a) elevating the status of a worker in the society
b) increasing the efficiency of enterprise and establishing
harmonious relations
c) for promoting solidarity among workers and tapping human talents
d) All of the above
6. Which of the following can be considered as the
advantages or quality circles?
a) Employees become involved in decision making
b) Employees get chances of promotion
c) Employees improve their communications and analytical
skills
d) All of the above
7. Which of the following is not the principle of total
quality management?
a) High quality high cost
b) Measure the cost of quality
c) Manage by prevention, not correction
d) Meet the customer’s requirement on time, the first time
and 100% of the time
8. Which of the following are considered to be the schemes
of financial participation of workers in management?
a) Profit-linked pay
b) Pension-fund participation
c) Profit-sharing and employees’s stock option schemes
d) All of the above
9. Which of the following are the essential prerequisites of
worker’s participation in management?
a) Free flow of communication and information
b) Mutual trust between the two parties
c) Avoidance of participation of outside trade unions
d) All of the above
10. Which of the following are considered to be the
bottlenecks of worker’s participation in management?
a) Employers can not think beyond their knowledge and skills
b) Role of trade unions is not satisfactory
c) Employers are unwilling to share power with worker’s
representative
d) All of the above
11. Which of the following are the main reasons of worker’s
participation in management, not getting successful in India?
a) Multiplicity of Trade unions and conflicts between them
b) Confusion and duplication of functions
c) Lack of education and training
d) All of the above
12. ………………… refers to the mental and emotional involvement
of a person in a group situation which encourages him to contribute to goals
and share responsibilities in them.
a) Worker’s participation in
management
b) Rehabilitation
c) Discipline
d) None of the above
13. Work committees and joint consultation are the measures
to encourage , which will increase productivity and lead for greater
effectiveness.
a) rehabilitation
b) worker’s participation in
management
c) discipline
d) creativity
14. ………….. is a consultative body comprising 100 or more
persons, which aims at giving greater participation to workers.
a) Advisory committees
b) Managing committees
c) Work committees
d) None of these
15. …………………………. has been the highest level of democracy in
Industrial Relations Management and a privilege for the employees.
a) Board level participation
b) Participation in work
c) Participation in solving problems
d) None of the above
16. ……………………… involves making the worker’s shareholders of
the company by inducing them to buy equity shares.
a) Participation through ownership
b) Participation in management
c) Board level participation
d) None of the above
17. ………………………… are the bodies on which the representation is
entirely of the employees.
a) Staff and work councils
b) Management committee
c) Mentors and councillors
d) None of the above
18. …………………………..... are the bodies, comprising
representatives from employers and employees.
a) Management committees
b) Joint councils and committees
c) Discipline committees
d) None of the above
19. ……………………………….. brings both the parties together and
develops ‘[appropriate mutual understanding and brings about a mature
responsible relationship.
a) Workers participation in
management
b) Harmony and cooperation
c) Following social norms and values
d) None of the above
20. In …………………………..... the workers acquire complete control
to the management through elected boards.
a) workers participation in management
b) participation through complete
control
c) participation through partial control
d) None of the above
21. In ………………………….…… method of worker’s participation in
management invites suggestions and the reward is given for the best suggestion.
a) participation through management
b) participation through suggestion
schemes
c) participation through complete control
d) None of the above
22. ……………………… refers to the deep commitment, almost
obsession of an organisation to quality.
a) Production management
b) Human resource management
c) Total quality management
d) None of the above
23. ……………………… is a body which is composed of members
representing the Central Government, Trade Union Federations and Employers
Organizations.
a) Tripartite bodies
b) Bipartite Bodies
c) Management committee
d) None of the above
24. …………...…….... has been defined as the right to
participate in decisions on issues which concerns workers.
a) Industrial safety
b) Industrial democracy
c) Industrial peace
d) Harmony
25. ……………….. and ………………… are the two forms of Industrial
Democracy.
a) Representative democracy and
participative democracy
b) Industrial democracy and industrial management
c) Social norms and social justice
d) None of the above
26. The main objective of ………………...…. is to handle
resistance to change from the workers side; as the need will be jointly felt.
a) workers participation in management
b) participation through suggestions
c) participation through ownership
d) None of the above
27. Which of the following statements about workers’
participation in Management in India is not true?
a) It is a part of the 20 point Economic programme.
b) It is provided in the Directive Principles of State
Policy.
c) It is made a Constitutional provision under the
42ndAmendment Act.
d) It is a justiciable right of the
workers.
28. During the National Emergency Period, how many schemes
of workers’ participation in management were introduced by the Government of
India?
a) One
b) Two
c) Three
d) Four
29. Which of the following cannot be said to be an objective
of Workers’ Participation in Management?
a) To associate in decision making process of the organization.
b) To satisfy the urge of self-expression of workers.
c) To promote a conducive environment in the organisation.
d) To promote higher income and
better conditions of employment for workers.
30. The Government
of India introduced "The Workers Participation in Management",
Bill in Parliament in
|
1983 |
|
|
1988 |
|
|
1990 |
|
|
1981 |
31. Which one is not
a non-financial incentive?
|
Additional bonus on minimum
wasteful expenditure |
|
|
Permanent job |
|
|
Participatory decision making |
|
|
Recognitions |
32. Workers
participation in management in any organisation is
|
Voluntary |
|
|
Institutional |
|
|
Democratic |
|
|
All of the above |
33. Labour
productivity means
|
Output is greater than input |
|
|
Output is less than input |
|
|
Output is equal to input |
|
|
Output is negative |
34. The committees which promote workers’ participation in
management are usually established only at the
a) corporate level
b) plant level
c) shop-floor level
d) All of the above
35. Joint management councils are normally formed in an
organization at a level which is
a) above the board of directors
b) below the board but above the
shop-floor level
c) below the shop-floor level
d) None of the above
36. Which of the following is not usually an example of
indirect participation by the employees in participative management?
a) Worker-director
b) A joint management council
member
c) Collective bargaining
d) Suggestion-box scheme
37. Which of the following not an example of direct
participation by the employees in participative management?
a) A joint management council member
b) Autonomous work group
c) Open-door policy
d) Suggestion-box scheme
38. Which of the following is not a characteristic of the
workers’ participation in management?
a) Consequence sharing
b) Application of upward control
c) Participation in decision making
d) One-time activity in
the life of the organization
39. Employee empowerment in general means
a) increased job autonomy for the superiors
b) increased job autonomy for the
subordinates
c) decreased job autonomy for the subordinates
d) None of the above
40. Which of the following activities is not required as
part of the employee empowerment process?
a) Transfer of authority
b) Assignment of responsibility
c) Establishment of accountability
d) None
of the above
41. The advantage of
workers participation in decision making is –
a) Reduction in confrontation helps workers in adapting to
change Which helps in implementing new methods easily
b) Management and workers have better communication which
helps the implemented decision to be effective
c) Reduction of conflicts & disputes due to joint
decision, hence increase in productivity
d) All of the above
42. How does works
councils differ from Joint Committees of workers?
a. Works councils consist of members
elected by employees; joint committees consist of representative’s employees
and employer
b. Works councils consist of nominated members both by
employees and employers and same is far Joint Committees
c. Works councils consist of representatives of employees
while joint committees elected members of employees
d. Both works councils and joint committee members are
nominated by Labour Welfare Officer
43. Total Quality
Management refers to deep commitment to quality of products and services. For
this how the employees are involved by the organisation?
a. Extensive training in problem solving
b. Group decision making and statistical methods
c. To take responsibility for improving quality
d. All of the above
44. Empowering
occurs when
a. Power goes to employees
b. Feeling of sense of ownership
c. Feeling of that jobs belong to them
d. All of the above
45. A participative process that uses entire
capacity of employees and is designed to encourage increased commitment to the
organisation’s success, is known as ______________ .
(a) Works council
(b) Employee participation
(c) Employee involvement
(d) Participative management
46. Works council
and board representative are forms of______________ .
(a) employee Participation
(b) employee involvement
(c) quality circle
(d) participative management
47. JMC stands
for_____________ .
(a) Junior Management Committee
(b) Junior Management Council
(c) Joint Management Committee
(d) Joint Management Council
48. The Function of
Shop Council is –
(a) Increase in Production
(b) Overall efficiency
(c) Elimination of wastages
(d) All of the above
49. Quality circle
was first established in______________ .
(a) Japan
(b) China
(c) America
(d) Korea
50. The objectives
of workers’ participation in management do not ordinarily include
(a) promotion of
collective bargaining
(b) promotion of industrial harmony
(c) promotion of industrial democracy
(d) promotion of productivity
51. The word workers participation in management
means –
a. Sharing the decision making powers
b. Sharing the decision making with
lower results of the employees
c. Sharing the day to day working with higher ranks of
persons
d. Sharing the financial decision making powers with
representative of workers
52. Which kind of
workers participation makes the workers as shareholders of the company?
a. Participation at Board Level
b. Participation
through ownership
c. Participation through complete control
d. Participation through work councils
53. Which is a form
of participative management?
(a) information-sharing
(b) associative participation
(c) consultative participation
(d) all of the above
54. Which form of
participative management promotes “semi-autonomous work-groups”?
(a) quality of work life
(b) quality circle
(c) TQM
(d) quality group
55. TQM’s major
emphasis is on___________ .
(a) Product quality
(b) Company profitability
(c) Customer delight
(d) Employee training
56. Which of the following is not a mode of
Workers’ Participation in Management?
(A) Works Committee
(B) Employee Stock Option Plan
(C) Joint Management Council
(D) Joint Committee for Policy Formulation
57. Which one of the
following is not a tripartite body?
(A) Indian Labour Conference
(B) Standing Labour Committee
(C) Joint Management Council
(D) Minimum Wages Advisory Board
58. Which of the
following is not a part of the Scheme of Workers’ Participation in Management
in India?
(A) Shop Level Councils
(B) Joint Level Councils
(C) Unit Level Councils
(D) Industrial Level Councils
59. Which of the
following is not a tripartite body?
(A) Works Committee
(B) I. L. O
(C) Indian Labour Conference
(D) Wage Boards
60. Identify the
functions of Joint Management Council:
(A) Information sharing
(B) Consultative
(C) Administrative
(D) All the above
61. By which
amendment the provisions of Workers’ Participation in Management was
incorporated in the Indian Constitution?
(A) 41
(B) 42
(C) 43
(D) 44
Section - 2
1. “Model Grievance Procedure” is given in the
a) Industrial Disputes Act
b) Employee State Insurance Act
c) Industrial Employment (standing orders) Act
d) Code of Discipline
2. A situation where management is unable to provide
employment due to non-availability of work is called
a) lock out
b) lay off
c) termination
d) attrition
3. Which one of the settlement methods is not relevant here
for disputes?
a) Collective Bargaining
b) Compulsory Adjudication
c) Voluntary Arbitration
d) Reference to Civil Court
4. Which of the following shows a situation of Trade Union
Rivalries in India?
a) Different Unions in different organisations
b) More unions in the same organisation having affiliation
with different political parties and representing the same type of workers
c) More unions in the same
organisation all representing different types of workers
d) None of the above
5. Reduction of Labour Force is called
a) termination
b) retrenchment
c) lay off
d) right sizing
6. If the agreement is silent, an arbitration reference is
to appoint
a) sole arbitrator
b) two or more arbitrators
c) Both ‘a’ and ‘b’
d) None of the above
7. If the reference for an arbitration is for even number or
arbitrators, they have
a) power to increase the number
b) power to appoint an umpire
c) power to decrease the number
d) None of the above
8. The Industrial Finance Corporation of India came into
existence in
a) July, 1948
b) August, 1969
c) September, 1951
d) None of the above
9. The process of submitting any difference to be settled by
a person chosen by both parties is called
a) judicial intervention
b) arbitration agreement
c) quasi-judicial agreement
d) None of the above
10. Who proposed that industrial relations activities take
place among three principal social partners at three levels?
a) John T. Dunlop
b) (B) Richardson, J.H.
c) (C) Kochan, T.A. et.al
d) (D) Clark Kerr
11. In arbitration only
a) present differences are referred
b) future differences are referred
c) both may be referred
d) None of the above
12. The decision given by an ‘Arbitrator’ is called
a) degree
b) sentence
c) award
d) reward
13. A new arbitrator may be appointed
a) if the appointed arbitrator
neglects his duties
b) if the party appointing the earlier one refuses his
proceedings
c) once appointed an arbitrator cannot be changed
d) None of the above
14. An Arbitrator functions
a) for fees
b) voluntarily and honorary
c) for a charitable purpose
d) None of the above
15. A court has power to
a) modify the award of an arbitrator with his consent
b) modify the award subject to the consent of the parties
c) nullify the arbitration agreement
d) None of the above
16. Which of the following is not a typically used procedure
to reduce the total number of employees?
a) Layoff
b) Terminations
c) Downturns
d) Early retirement inducements
17. Expansion of public sector received top priority under
which Industrial Policy Resolution?
a) 1948
b) 1956
c) 1977
d) 1980
18. Who controls the foreign trade in India?
a) Controller of foreign trade
b) RBI
c) Chief controller of exports and
imports
d) None of the above
19. Which one of the following is a free enterprise system?
a) Socialism
b) Capitalism
c) Communism
d) Europeanism
20. During whose prime ministership the New Economic Policy
was introduced in India?
a) Indira Gandhi
b) Rajiv Gandhi
c) P.V. Narasimha Rao
d) A.B. Vajpayee
21. In which Five Year Plan, removal of poverty received top
priority ?
a) Second
b) Fourth
c) Fifth
d) Sixth
22. What happens to a company, if a share-holder dies?
a) The company is dissolved
b) The company is not dissolved
c) The operations of the company will be temporarily
suspended
d) The company is dissolved subject to the orders of the
court
23. Which of the following National Level Federation was
established in 1921 ?
a) Indian National Trade Union Congress (INTUC)
b) All India Trade Union Congress
(AITUC)
c) Union Trade Union Congress (UTUC)
d) Hind Mazdoor Sabha (HMS)
24. The International Labour organisation was set up on
a) April 14, 1914
b) April 20, 1920
c) April 19, 1919
d) April 30, 1930
25. The aims of the ILO were redefined during the second
world war as a result of
a) Deliberations held in conference of Frankfurt
b) Deliberations held in conference
of Philadelphia
c) Deliberations held in conference of California
d) Deliberations held in conference of London
26. Which of the following was established by the Whiteley
councils?
a) Tripartite employee relations
b) Trade unions
c) Collective bargaining framework
d) Employer associations
27. Which of the following is not the principle of the
Industrial Relations Policy?
a) The code of conduct
b) Labour welfare activities
c) The code of discipline
d) All of the above
28. Which of the following reiterated the faith of the
parties in voluntary arbitration?
a) The Code of Discipline 1958
b) The Industrial Disputes Act, 1948
c) Factories Act, 1948
d) Workmen’s Compensation Act, 1923
29. Which of the following is not a part of Industrial
Relations System?
a) Government and employers
b) Trade unions, union federations or associations
c) Foreign companies
d) Labour courts and tribunals
30. Which of the following methods are used in Industrial
Relations System?
a) Collective bargaining
b) Discipline procedure
c) Grievance redressal machinery
d) All of the above
31. Which of the following is not an objective of Industrial
Relations?
a) To enhance economic status of worker
b) To settle the disputes with
worker’s neighbour
c) To regular production by minimising conflicts
d) To provide an opportunity to the worker to have a say in
the management decision making
32. Which of the following are approaches to Industrial
Relations?
a) Sociological approach
b) Human relations approach
c) Gandhian approach
d) All of the above
33. Which of the following act does not provide social
security to the workers?
a) The Employees State Insurances Act, 1948
b) The Worker’s Compensation Act
c) Minimum Wages Act
d) The payment of Gratuity Act
34. Which of the following are the major causes of the
origin in industrial relations?
a) industrialisation
b) Emergence of a factory system
c) Development of a capitalist economy
d) All of the above
35. Which of the following are the reflections of industrial
unrest and do not spring up in an atmosphere of industrial peace?
a) Strikes
b) Lockouts and Gheraos
c) Go-slow
d) All of these
36. Which of the following are the major participants of
industrial relations from the following?
a) Employers
b) Government
c) Unions
d) All of these
37. Which of the following is not a part of primary strikes?
a) Sympathetic strikes
b) Tools down-pen down
c) Stay-away strike
d) Protest strike
38. The International labour organisation was established on
a) April 19, 1919
b) May 20, 1920
c) April 9, 1919
d) April 19, 1949
39. Who gave the following definitions of industrial
relations out of the following?
“Industrial relations is a relationship between management
and employees or among employees and their organisations, that characterize and
grow out of employment.”
a) Dale Yoder
b) RA Lester
c) Max Weber
d) Frederick Taylor
40. Which of the following are the main causes of
indiscipline?
a) Wage differentials
b) Unreasonable work assignments
c) Non-payment of bonus
d) Any of the above
41. The main issues involved in industrial relations consist
of
a) collective bargaining
b) machinery for settlement of industrial disputes
c) worker’s participation in management
d) All of the above
42. Which of the following does not include the economic
cause of the dispute?
a) Compensation like wages
b) Victimisation of workers
c) Unjust layoff and retrenchments
d) Leave without pay
43. Which of the following are the non-economic causes of
dispute?
a) III treatment by staff
b) Sympathetic strikes
c) Indiscipline
d) All of these
44. According to the Industrial Disputes Act, 1947, the word
‘strike’ throws light on which of the following factors?
a) It is referred to as stoppage of work by a group of
workers employed in a particular industry
b) It includes die refusal of a number of employees to
continue work under their employer
c) Neither of them
d) Both of them
45. Which of the following can not be a cause of strike?
a) Salary and incentive problems
b) Discontinuity in services due to
over age
c) Wrongful discharge or dismissal of workmen
d) Dissatisfaction with company policy
46. Which of the following is the exact meaning of ‘Lockout’
according to Industrial Disputes Act, 1947?
a) Temporary closing of a place of employment
b) Suspension of work
c) Refusal by an employer to continue to employ any number
of persons employed by him
d) All of the above
47. Which of the following is not a main purpose of
picketing?
a) To stop workers to go to work
b) To stop workers to take sick
leaves
c) To tell the public about the strike
d) To persuade workers to take their union’s side
48. Under which of the following sections Industrial
Disputes Act, 1947 employees are prohibited from striking?
a) Section 15(A)
b) Section 22
c) Section 20 (A)
d) Section 18
49. Under which of the following sections of Industrial
Disputes Act, 1947, it has been clearly mentioned that any person cannot
provide any financial aid to any illegal strike or lockout?
a) Section 25
b) Section 22
c) (c) Section 18
d) (d) Section 22 (A)
50. Which of the following measures prove to be fruitful in
improving industrial relations?
a) Strong and stable unions
b) Worker’s participation in management
c) Mutual trust
d) All of the above
51. Which of the following cannot be categorized as the main
aim of works committees?
a) Giving greater participation to workers
b) Providing better opportunities
outside the organisation
c) Generating cooperative atmosphere for negotiation between
parties
d) Ensuring close interaction between labour and management
52. Which of the following does not come under three tier
adjudication machinery framed under the Industrial Disputes Act, 1947?
a) Labour Court
b) Works Committees
c) Industrial Tribunal
d) National Tribunal
53. In which of the following ways the basic parties to an
industrial dispute can settle their disputes without state intervention?
a) Collective Bargaining
b) Voluntary Arbitration
c) Both ‘a’ and ‘b’
d) Neither ‘a’ nor ‘b’
54. By which of the following methods worker’s participation
can take place in management?
a) Staff or work councils
b) Board level participation
c) Joint councils and committees
d) All of the above
55. Which of the following are the main implications
summarized by ILO in regard to worker’s participation in management?
a) Workers are also creative and have innovative ideas
b) Workers are capable enough to give rational and logical
justifications provided they are well aware and well informed
c) Both ‘a’ and ‘b’
d) Neither ‘a’ nor ‘b’
56. The main objectives of worker’s participation in
management, according to Gosep are
a) elevating the status of a worker in the society
b) increasing the efficiency of enterprise and establishing
harmonious relations
c) for promoting solidarity among workers and tapping human talents
d) All of the above
57. Which of the following can be considered as the
advantages or quality circles?
a) Employees become involved in decision making
b) Employees get chances of promotion
c) Employees improve their communications and analytical
skills
d) All of the above
58. Which of the following is not the principle of total
quality management?
a) High quality high cost
b) Measure the cost of quality
c) Manage by prevention, not correction
d) Meet the customer’s requirement on time, the first time
and 100% of the time
59. Which of the following are considered to be the schemes
of financial participation of workers in management?
a) Profit-linked pay
b) Pension-fund participation
c) Profit-sharing and employees’s stock option schemes
d) All of the above
60. Which of the following are the essential prerequisites
of worker’s participation in management?
a) Free flow of communication and information
b) Mutual trust between the two parties
c) Avoidance of participation of outside trade unions
d) All of the above
61. Which of the following are considered to be the bottlenecks
of worker’s participation in management?
a) Employers can not think beyond their knowledge and skills
b) Role of trade unions is not satisfactory
c) Employers are unwilling to share power with worker’s
representative
d) All of the above
62. Which of the following are the basic objectives of Code
of Discipline?
a) Maintain peace and order in industry
b) Avoid work stoppage in industry
c) Promote opinions from all levels of management and
employment
d) All of the above
63. The Code of Discipline is based on which of the
following principles?
a) No strike or lockout without prior notice
b) No deliberate damage to a plant or property of the
establishment
c) Usage of existing machinery for settlement of disputes
d) All of the above
64. In which of the following ways unions agree upon to
maintain discipline in an industry?
a) Not to engage in any form of physical duress
b) Not to permit demonstrations which are not peaceful
c) Not to take too much time in implementing awards,
agreements, settlements and decisions
d) All of the above
65. Which of the following is not a principle of the
Industrial Relations Policy?
a) The code of conduct
b) The code of discipline
c) Labour welfare
d) None of these
66. Which of the following is not the most important aspect
of the process of collective bargaining?
a) Negotiations
b) Confrontations
c) Discussions
d) Compromise
67. Which of the following matters are usually brought under
collective bargaining?
a) Working conditions
b) Labour welfare
c) organisational matters
d) All of these
68. The main aim of International Labour organisation (ILO)
is to
a) promote rights at work
b) strengthen dialogue on work related issues
c) enhance social protection
d) All of the above
69. Industrial Relations is a set of functional interdependence
of all walks of life as it involves the issues related to
a) economic and occupational
b) social and psychological
c) technological and political
d) All of the above
70. Which of the following are the main reasons of worker’s
participation in management, not getting successful in India?
a) Multiplicity of Trade unions and conflicts between them
b) Confusion and duplication of functions
c) Lack of education and training
d) All of the above
71. Which of the following are the main areas as the
influence of ILO’s conventions and recommendations on the Indian Labour
Legislation?
a) Conditions of work
b) Employment and Unemployment
c) Industrial Relations
d) All of the above
72. Who of the following is not associated with the concept
of Industrial Relations System?
a) Frederick Taylor
b) RA Lester
c) Dale Yoder
d) Prof Dunlop
73. Who of the following defined Industrial Relations as :
“Industrial relations may be defined as the complex of inter-relations among
workers, managers and government”.
a) Dale Yoder
b) Prof Dunlop
c) Frederick Taylor
d) RA Lester
74. Industrial relations cover the following area(s)
a) Collective bargaining
b) Labour legislation
c) Industrial relations training
d) All of the above
75. A course on Industrial relations in its MBA programme
was firstly introduced by
a) IIM Indore
b) XLRI Jamshedpur
c) MDI Gurgaon
d) IIM Bangalore
76. Three tier framework of industrial relations was
proposed by:
a) Kochan, T.A., et. Al
b) Richardson J.H.
c) Clark Kerr
d) John T. Dunlop
77. A system of industrial relations where social and labour
issues are discussed between trade unions and management at enterprise level
is:
a) Bipartism
b) Tripartism
c) Social dialogue
d) None of the above
78. The relations between government and transnational
corporations are divided into liberal, neo-mercantilist and neo-imperialist
categories by:
a) Richardson, J.H.
b) Clark Kerr
c) Kochan, T.A., et.al
d) John T. Dunlop
79. ………….... is used to denote the collective relationships
between management and the workers.
a) Industrial relation
b) Social relation
c) Family relation
d) Personal relation
80. …………… with the rules, laws agreements through executive
and judicial machinery influences and shapes industrial relations.
a) Society
b) Industry
c) Government
d) None of these
81. …………... is belief in the existence of more than one
ruling principle, giving rise to a conflict of interest.
a) Pluralism
b) Singularism
c) Socialism
d) None of these
82. .……….. approach focuses on the type of society in which
an organisation functions.
a) Lenin
b) Gandhian
c) Marxist
d) None of these
83. According to …….……. industrial relations is a social sub
system within the economic and political systems.
a) systems approach
b) human relation approach
c) leadership approach
d) group discipline approach
84. The basic postulates on which the ILO standards lie are
a) Labour is not a commodity
b) Freedom of expression and of association are essential to
sustained progress
c) Poverty anywhere constitutes danger to prosperity
everywhere
d) All the above
85. Characteristics of Industrial Relations do not include:
a) Industrial Relations are outcomes of employment
relationships in an industrial enterprise.
b) Industrial Relations promote the skills and methods of
adjustment and co-operation with each other.
c) Industrial Relations create complex rules and regulations
to maintain cordial relations.
d) Industrial Relations system
creates an environment of distrust and conflict.
86. ………………. have a protecting role of safeguarding worker’s
interests.
a) Trade unions
b) Management
c) International agencies
d) Society
87. ………. or ……… regulates the relationship between worker’s
organisations and employers’ organisations.
a) Society, employees
b) NGOS, government
c) Government, state machinery
d) None of the above
88. India has been one of the founder members of …………… and
has been taking part in its deliberations.
a) World bank
b) UNO
c) International labour organisation
d) NATO
89. …………… is a process in which representatives of workers
and employees are brought together before a third person or a group of persons
with a view to come to a mutually satisfying agreement.
a) Conciliation
b) Merger
c) Diversification
d) Expansion
90. ………. is a person appointed voluntarily if the dispute is
not settled by conciliation.
a) Bidder
b) Arbitrator
c) Nominee
d) Representative
91. …………… is another name of compulsory arbitration.
a) Adjudication
b) Amortisation
c) Dissolution
d) Fraction
92. …………………. symbolizes social justice, universal peace and
human dignity.
a) Asian Development Bank
b) International Labour Organisation
c) World Trade Centre
d) Trade Unions
93.Before ILO, International Labour Organisation was
formulated, Labour was considered to be
a) Commodity
b) Human beings
c) Dependent on management
d) None of the above
94. ………………. is the technique that has been adopted by unions
and managements to reconcile their conflicting interests.
a) Arbitration
b) Collective bargaining
c) Court intervention
d) Social norms
95. ……………. is the violation of some established and definite
rules, which may create unrest or impairment of the reputation of employers
a) Discipline
b) Indiscipline
c) Riot
d) Strike
96. ………………… refers to the mental and emotional involvement
of a person in a group situation which encourages him to contribute to goals
and share responsibilities in them.
a) Worker’s participation in
management
b) Rehabilitation
c) Discipline
d) None of the above
97. ………………. is a powerful weapon used by trade unions and
other labour associations to get their demands accepted.
a) Strikes
b) Lockout
c) Picketing
d) Gherao
98. ………………. is a work stoppage in which an employer prevents
employees from working.
a) Strike
b) Gherao
c) Picketing
d) Lockout
99. When workers are dissuaded from work by stationing
certain men at the factory gates, such a step is known as
a) Strike
b) Lockout
c) Picketing
d) Gherao
100. …………… refers to collective action taken by a group of
workers who block the exit gates by forming human barricades and do not allow
employers to leave the premises of industrial establishment
a) Strike
b) Lockout
c) Picketing
d) Gherao
101. Work committees and joint consultation are the measures
to encourage , which will increase productivity and lead for greater
effectiveness.
a) rehabilitation
b) worker’s participation in
management
c) discipline
d) creativity
102. …………. refers to showing an attitude of indifferences
and aims at disrupting the normal functioning of an enterprise.
a) Boycott
b) Gherao
c) Strike
d) Picketing
103. ………….. is a consultative body comprising 100 or more
persons, which aims at giving greater participation to workers.
a) Advisory committees
b) Managing committees
c) Work committees
d) None of these
104. …………… are the rules and regulations which govern the
conditions of employment of workers.
a) Standing orders
b) Policies
c) Advice
d) None of these
105. A model grievance procedure suggested by has now been
widely accepted in India now.
a) Indian labour conference, 1958
b) International labour organisation, 1965
c) Indian Labour conference, 1995
d) None of the above
106. ……………… is an authority appointed by the Government to
mediate disputes between parties brought to his notice, enjoying the powers of
a civil court.
a) Arbitrator
b) Conciliation officer
c) Disciplinarian
d) None of these
107. ……………………… is constituted if the conciliation
proceedings fail to resolve a dispute by the government to investigate the
dispute.
a) A court of equity
b) A court of social justice
c) A court of norms
d) None of the above
108. ………………... is the process in which the disputing parties
show willingness to an arbitrator and submit to his decision voluntarily.
a) Forced arbitration
b) Voluntary arbitration
c) Compulsory arbitration
d) None of these
109. …………………. is the process of setting disputes
compulsorily through the intervention of a third party appointed by the
government.
a) Arbitration
b) Negotiation
c) Adjudication
d) None of these
110. In ………………… method of solving the disputes; discussions
and negotiations are alone on the basis of mutual give and take for setting the
grievances and fulfilling the demands.
a) Court intervention
b) Arbitration
c) Collective bargaining
d) None of these
111. When the process of collective bargaining fails, then
the role of third party comes to break the deadlock and this process is
generally called
a) conciliation/mediation
b) arbitration
c) intervention
d) None of the above
112. …………………………. has been the highest level of democracy in
Industrial Relations Management and a privilege for the employees.
a) Board level participation
b) Participation in work
c) Participation in solving problems
d) None of the above
113. ……………………… involves making the worker’s shareholders of
the company by inducing them to buy equity shares.
a) Participation through ownership
b) Participation in management
c) Board level participation
d) None of the above
114. ………………………… are the bodies on which the representation
is entirely of the employees.
a) Staff and work councils
b) Management committee
c) Mentors and councillors
d) None of the above
115. …………………………..... are the bodies, comprising
representatives from employers and employees.
a) Management committees
b) Joint councils and committees
c) Discipline committees
d) None of the above
116. ……………………………….. brings both the parties together and
develops ‘[appropriate mutual understanding and brings about a mature
responsible relationship.
a) Workers participation in
management
b) Harmony and cooperation
c) Following social norms and values
d) None of the above
117. In …………………………..... the workers acquire complete control
to the management through elected boards.
a) workers participation in management
b) participation through complete
control
c) participation through partial control
d) None of the above
118. ………………… and ………………… are seen as the methods of
addressing the problem of boredom and other associated problems in employees.
a) Job enrichment, Job satisfaction
b) Job rotation, Job enrichment
c) Job satisfaction, Relaxation
d) Job enlargement, Job enrichment
119. In ………………………….…… method of worker’s participation in
management invites suggestions and the reward is given for the best suggestion.
a) participation through management
b) participation through suggestion
schemes
c) participation through complete control
d) None of the above
120. ……………………… refers to the deep commitment, almost
obsession of an organisation to quality.
a) Production management
b) Human resource management
c) Total quality management
d) None of the above
121. ………………………... helps to avoid litigation and facilitate
the settlement of disputes and grievances by a mutually agreed procedure.
a) The Code of Conduct
b) Policies
c) Rules and Regulations
d) The Code of Discipline
122. To ensure ………...………… in industry, management agrees not
to increase work loads unless agreed upon or settled otherwise.
a) discipline
b) productivity
c) proper working condition
d) None of the above
123. ……………………… is a body which is composed of members
representing the Central Government, Trade Union Federations and Employers
Organizations.
a) Tripartite bodies
b) Bipartite Bodies
c) Management committee
d) None of the above
124. …………………….... is the international organisation
responsible for drawing up and overseeing international labour standards.
a) Indian Labour Congress
b) Hind Mazdoor Sabha
c) International Labour organisation
d) None of the above
125. The ILO was founded in ………… in the work of a
destructive war to establish policies to bring social justice in the society.
a) 1991
b) 1919
c) 1938
d) 1947
126. The first International Labour organisation office was
started in ……….. in India.
a) 1926
b) 1932
c) 1962
d) 1928
127. …………………… has a two directional focus for socio-economic
development overall strategies and ground level approaches.
a) international Labour organisation
b) Indian Labour Congress
c) Hind Mazdoor Sabha
d) None of the above
128. ………………. is the standard of expected ethical behavior
for the company’s employees.
a) Code of discipline
b) Code of conduct
c) Rules and norms
d) Policies
129. …………………….... is a means available to management to keep
a check or relevant data by which the state of organisation’s health can be
monitored.
a) Complaining procedure
b) Grievance handling procedure
c) Suggestion procedure
d) None of the above
130. The person appointed by the government to settle the
dispute presented in labour court is known as
a) Presiding officer
b) Officiate
c) Substitute officier
d) Arbitrator
131. …………………… are not appointed by the appropriate
government but they are nominated by the parties to an industrial dispute in
writing.
a) Presiding officer
b) Arbitrator
c) Member of committee
d) Commanding officer
132. The ……………………………. is a social institution, trying to
make the world conscious that world peace may be affected by unjust conditions
of its working populations.
a) International labour organisation
b) Indian labour congress
c) Trade union
d) None of the above
133. ………………… is part of management and outcome of employment
relationships.
a) Social relations
b) Family relations
c) Industrial relations
d) Personal relations
134. ……………… also helps in developing the skills and methods
of adjusting to and cooperating with each other.
a) Industrial relations
b) Social relations
c) Personal relations
d) None of these
135. ……….……… is the failure of a worker to report for work
when he is scheduled to work.
a) Enforcement
b) Absenteeism
c) Indiscipline
d) None of these
136. ……………… used the term industrial democracy for the first
a) Webbs
b) Lenin
c) International Labour Organisation
d) World Trade Organisation
137. …………...…….... has been defined as the right to
participate in decisions on issues which concerns workers.
a) Industrial safety
b) Industrial democracy
c) Industrial peace
d) Harmony
138. ……………….. and ………………… are the two forms of Industrial
Democracy.
a) Representative democracy and
participative democracy
b) Industrial democracy and industrial management
c) Social norms and social justice
d) None of the above
139. ……………….… is an instrument of an industrial organisation
for discussion and negotiations between the two parties.
a) Arbitration
b) Adjudication
c) Collective bargaining
d) None of these
Ans. c
140. The main objective of ………………...…. is to handle
resistance to change from the workers side; as the need will be jointly felt.
a) workers participation in
management
b) participation through suggestions
c) participation through ownership
d) None of the above
141. The ……………….. must be connected with the employment or
non-employment; the terms of employment or unemployment; the conditions of
labour.
a) family dispute
b) industrial dispute
c) social dispute
d) None of these
142. ……………….. is a termination of service for reasons of
redundancy or surplus to requirement of any other reason except punishment.
a) Retrenchment
b) Picketing
c) Termination
d) None of these
143. ………………..….... means willingness to exert high levels of
effort on behalf of the organisation.
a) Organisational commitment
b) Organisation effectiveness
c) Organisation control
d) None of the above
144. A proactive industrial relations programme must cover
the following decision(s)
a) Communication
b) Competence
c) Discipline and conflict
d) All of the above
145. Recognition of the trade union in industry under the
code of discipline was developed in the year
a) 1952
b) 1957
c) 1958
d) 1962
146. The factor, which does not include the substance of
sound industrial relations policy at the macro-level is
a) Business proposition, project
development
b) Structure of economy and labour market
c) Structure of union and employers’ organisations
d) Policies of the Government
147. Which are not the characteristics of grievances?
a) Factual
b) Fabricated
c) Disguised
d) Imaginary
148. Which of the following statements about workers’
participation in Management in India is not true?
a) It is a part of the 20 point Economic programme.
b) It is provided in the Directive Principles of State
Policy.
c) It is made a Constitutional provision under the
42ndAmendment Act.
d) It is a justiciable right of the workers.
149. During the National Emergency Period, how many schemes
of workers’ participation in management were introduced by the Government of
India?
a) One
b) Two
c) Three
d) Four
150. Which of the following cannot be said to be an
objective of Workers’ Participation in Management?
a) To associate in decision making process of the
organization.
b) To satisfy the urge of self-expression of workers.
c) To promote a conducive environment in the organisation.
d) To promote higher income and
better conditions of employment for workers.
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